You can report a maintenance issue in a public school.

Anonymous complaints are reviewed and addressed by New York City Public Schools when possible, but you won't be contacted for follow-up.

The following maintenance issues must be reported to the public school directly:

• General building maintenance or repairs, including:
  • Broken fences
  • Broken locks
  • Graffiti
  • Lighting issues or outages
  • Broken water fountains
  • Broken windows
  • Uncollected trash
• Lack of supplies
• Weather issues
• Buildings that are not accessible for people with disabilities
• Noise complaints in a schoolyard (due to open gate at night)

 To look up information for a public school, go to the School Finder page.

• Agency: Department of Education
• Division: Division of School Facilities
• Phone Number: (718) 233-8515
• Business Hours: 24 hours, 7 days a week
• Agents are available during business hours and on public school holidays.