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A full winter snowstorm operation is in progress. Expect delays in trash, recycling, and compost collection.

Continue to place your items curbside according to your normal schedule. Leave your items curbside until they are collected.

If your items are not picked up on your scheduled collection day, you may leave them out. If they are covered in snow, dig them out to allow for collection.

Missed collection complaints are not being accepted at this time. Missed collection complaints will be accepted again when collections are fully restored to the regular schedule.

Property owners of buildings with 9+ residential units and a janitorial staff can apply for an alternate setout time between 4 AM to 7 AM on their collection day. 

The online application is only open during the opt-in period, which runs between January 1 and January 31 each year. 

If you already applied and your application was:

  • Approved, your building’s alternate set-out time is in effect from April 1, 2026 through March 31, 2027. 
  • Not approved, you must follow the set-out times for all other residential properties.

Properties enrolled in the program are required to set out waste only during 4 AM to 7 AM on their collection day. If you set out your material at any other time, including the evening before, you may be fined. If you receive two of these fines, your property may be removed from the program.

Learn about DSNY’s alternative setout program for multiunit buildings, including how to opt out.

If your collection day falls on a holiday, there may be changes to your collection schedule. 

Make sure to always check back near the date of the holiday to confirm the exact guidelines.

2026 Sanitation Holidays

DateHoliday
January 1 (Thursday)New Year's Day
January 19 (Monday)Martin Luther King Jr. Day
February 12 (Thursday)Lincoln's Birthday
February 16 (Monday)Washington's Birthday (Presidents' Day)
May 25 (Monday)Memorial Day
June 19 (Friday)Juneteenth
July 4 (Saturday)Independence Day
September 7 (Monday)Labor Day
October 12 (Monday)Italian Heritage Day/Indigenous Peoples' Day
November 3 (Tuesday)Election Day
November 11 (Wednesday)Veterans Day
November 26 (Thursday)Thanksgiving
December 25 (Friday)Christmas

City Property

City-owned properties that normally receive pickup from a City garbage truck can report uncollected trash.

Only a building official at the site may make a complaint. The official must provide a name and contact number.

Call 311 or 212-NEW-YORK (212-639-9675) for help.

Public Schools

Missed collections can only be reported by school officials.

To report a missed collection, or for information on school schedules, you must contact the DOE Division of School Facilities in Long Island City. Contact information for School Facilities is available through the school.

If you put items out the evening before a non-collection day, you could be given a ticket, also known as a Notice of Violation.

DSNY ticketing agents know when an area has a trash and recycling collection backlog. A reported backlog reduces the chance that you will get a ticket when your items were put curbside during the correct timeframe but haven’t been picked up yet. You still may get a violation.

If you receive a ticket after reporting a missed trash or recycling collection, get a copy of the service request you filed. You should also submit evidence for an Environmental Board hearing.

Learn how to dispute or check the status of a ticket on the City-Issued Summons Hearing page.

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