You can report a business using a scale that:
- Does not have a current, official inspection seal
- Does not start at zero or does not come to rest before weight or price is quoted
You can also report a business that didn’t subtract the weight of the container, called "tare," from the total cost of the weighed item.
What Happens Next
If you don't include your address or email with your Service Request, you won't receive follow up. The Department of Consumer and Worker Protection (DCWP) will consider your complaint a tip.
If you include your address, DCWP will mail you a complaint form. You must complete and return it to DCWP. If you provide your email address, you'll get the form by email instead. Check your spam folder if you don't see it in your inbox.