You can make a complaint about social services provided by Naturally Occurring Retirement Communities (NORC). NORC programs provide older residents with on-site social services that help them age in place.
NORC is a term used to describe neighborhoods and buildings.
These communities contain a high proportion of older adults and may have developed because:
- Long term residents have grown older
- Many older adults have moved to the area
Your complaint can be about services received at a NORC.
These include:
- Case help and management
- Healthcare help and management
NYC Aging funds many NORCs in private buildings and New York City Housing Authority (NYCHA) developments.
