The Department of Consumer and Worker Protection (DCWP) enforces the NYC Temporary Schedule Change Law, which took effect July 18, 2018. Under the law, covered employees have a right to temporary changes to their work schedule for certain personal events.
Workers and employers in New York City can contact DCWP about:
- Workers’ legal right to temporary schedule changes for certain personal events
- Employers’ legal responsibilities regarding workers’ temporary schedule change requests
- Complaints about employers, including denial of temporary schedule change requests and failure to post required notice of rights
- Information about NYC’s Temporary Schedule Change Law
You can get more information and assistance from DCWP.
Online
By Phone
A DCWP representative can answer questions during regular business hours.
- Agency: Department of Consumer and Worker Protection
- Division: Office of Labor Policy and Standards
- Phone Number: (212) 436-0380
- Business Hours: Monday - Friday: 9 AM - 5 PM
- Phone assistance is available, but some calls may go straight to voice mail. Please leave a detailed message and a representative will contact you. As an alternative, visit nyc.gov/workers.
