You can start to check your application status online the day after you apply.

You should receive your IDNYC card in the mail approximately 14 business days after you visit an Enrollment Center. If you have not received your card after 14 business days, 311 can forward your information to IDNYC and an IDNYC customer service representative will contact you. You should provide your application number from the receipt given to you at the Enrollment Center. 

Enrollment Centers do not have information about your application status.

Check application status.

If you applied for a card that will not include an address, you should return to the Enrollment Center at which you applied for the card to pick it up after 14 business days.

Applicants between the ages of 10 to 13 who chose not to have their address printed on their card will have the card mailed to their home address.

If you applied for that card at a temporary Enrollment Center, the Enrollment Specialist would have instructed you about where to pick up your card.

If you have questions, 311 can forward your information to IDNYC and an IDNYC customer service representative will contact you. You should provide your Application Confirmation number from the receipt given to you at the Enrollment Center.

The IDNYC card is an official, government-issued identification document that is accepted by local law enforcement and New York City agencies. To maintain the integrity standards of the program, all applicants must present photo ID.

IDNYC accepts many kinds of reliable photo IDs, including foreign identity cards and passports. They also allow applicants ages 21 and under, as well as applicants of all ages who have physical, intellectual or developmental disabilities, to apply without a photo ID if they are accompanied by a caretaker.

IDNYC also offers an opportunity for New Yorkers who have been on cash assistance, SNAP, or Medicaid to apply without a photo ID if they have previously provided sufficient proof of Identity to the Human Resources Administration.  These applicants would need to request an IDNYC 23 form from their local Benefits Access Center (BAC).

You can find a full list of photo ID documents accepted on IDNYC's website, and IDNYC customer service representatives can help you review what documents are accepted for photo ID at an enrollment center.

Learn more about IDNYC.

U.S. Veterans can have “Veteran” printed on the front of the IDNYC card. To apply, you will need an original or certified copy of one of the following:

• DD 214 - A Certificate of Release or Discharge from Active Duty indicating an Honorable Discharge
• DD 2 (Retired) - US Uniformed Services Identification Card (Retired)
• Veterans Health Identification Card (VIC/VHIC)
• NGB-22 - National Guard discharge document
• NYS DMV Driver License or Non-Driver ID with veteran marker on it
• Letter from the Mayor's Office of Veterans' Affairs confirming military service

If you are a U.S. veteran and want to add the Veteran Designation to the card, but do not possess a proof of veteran status document, the Department of Veterans' Services can help you get proof of service.

Online

Visit the Department of Veterans' Services page.

By Phone

Organ Donor Designation

To remove the “Organ Donor” designation printed on your card, you can fill out an online replacement application for a change of information or make an appointment through IDNYC website or 311. 

You can fill out the application online or at the enrollment center. You must bring your current IDNYC card to the appointment. If you do not have your card, you will need to apply for a replacement of a lost or stolen card.

Removing the “Organ Donor” designation from your IDNYC card does not remove you from the New York State Donate Life Registry.

Remove Name from NYS Donate Life Registry List

IDNYC cards are now available with a raised “IDNYC” logo on the front. This will help IDNYC cardholders who are blind or have low vision to locate their card.

Cards without “IDNYC” embossed in Braille may be replaced with a new card at no cost.

Make an appointment and visit any Enrollment Center to process a replacement.

Find an IDNYC enrollment center.