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Family Welcome Centers

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New York City families can get help with public school enrollment and admissions at Department of Education (DOE) Family Welcome Centers.

Appointments are not required but recommended.

Family Welcome Center staff can support with:

  • Questions about admissions
  • Guidance for students new to New York City
  • Enrollment
  • Information about offers and waitlists (after offers are released)
  • Adding your child to waitlists and accepting/declining offers (when waitlists are open)

You should not visit a Family Welcome Center if you are:

  • Enrolling in a New York City Public School and interested in attending your zoned elementary or middle school
  • Transferring from another school to your zoned elementary or middle school

Instead, visit your zoned school to register.

To transfer from your current 3k or pre-k program, visit MySchools to be added to a waitlist or contact the program directly.

Please note that FWCs are experiencing a large volume of enrollment requests. FWC staff are working to reach out to families on their requests as soon as possible.

Centers may be closed on holidays. Check DOE's website for information.

Visit the Family Welcome Center website.

Fordham Family Welcome Center
1 Fordham Plaza, 7th Floor
Bronx NY 10458
Business Hours: Monday - Thursday: 8 AM - 5 PM; Friday: 8 AM - 3 PM
Districts: 7,9,10

District 7 Resource Center
501 Courtlandt Avenue, Room 106
Bronx, NY 10451
Business Hours: Monday - Thursday: 8 AM - 5 PM; Friday: 8 AM - 3 PM
District: 7

Zerega Family Welcome Center
1230 Zerega Avenue, Room 24
Bronx, NY 10462
Business Hours: Monday - Thursday: 8 AM - 5 PM; Friday: 8 AM - 3 PM
Districts: 8,11,12

Contact FWC Staff by Email

You can send an email to your local Family Welcome Center. Your local center is based on your School District.

In your email, include:

  • Your child's first name, last name, date of birth, and OSIS number,
  • A photo or scan of your government-issued photo ID,
  • Photos or scans of documents on the Registration Checklist if your child is new or returning to the NYCDOE school system,
  • If you need support in another language, and
  • If you (the child's parent/guardian) are deaf or hard-of-hearing.

Do not include any photographs of students with your message.

89 Street Family Welcome Center
415 89th Street, 4th Floor
Brooklyn, NY 11209
Business Hours: Monday - Thursday: 8 AM - 5 PM; Friday: 8 AM - 3 PM
Districts: 13,15,20,21

St. Marks Family Welcome Center
1665 St. Marks Avenue, Room 116
Brooklyn, NY 11233
Business Hours: Monday - Thursday: 8 AM - 5 PM; Friday: 8 AM - 3 PM
District: 14.19,23,32

Ocean Avenue Family Welcome Center
1780 Ocean Avenue, 3rd Floor
Brooklyn, NY 11230
Business Hours: Monday - Thursday: 8 AM - 5 PM; Friday: 8 AM - 3 PM
District: 16,17,18,22

Contact FWC Staff by Email

You can send an email to your local Family Welcome Center. Your local center is based on your School Districts.

In your email, include:

  • Your child's first name, last name, date of birth, and OSIS number,
  • A photo or scan of your government-issued photo ID,
  • Photos or scans of documents on the Registration Checklist if your child is new or returning to the NYCDOE school system,
  • If you need support in another language, and
  • If you (the child's parent/guardian) are deaf or hard-of-hearing.

Do not include any photographs of students with your message.

333 7th Avenue Family Welcome Center
333 Seventh Avenue
12th Floor, Room 1211
New York, NY 10001
Business Hours: Monday - Thursday: 8 AM - 5 PM; Friday: 8 AM - 3 PM
Districts: 1,2,4

District 1 Family Resource Center
166 Essex Street
New York, NY 10002
Business Hours: Monday - Thursday: 8 AM - 5 PM; Friday: 8 AM - 3 PM
District: 1

Morningside Family Welcome Center
123 Morningside Drive, Room 235
New York, NY 10027
Business Hours: Monday - Thursday: 8 AM - 5 PM; Friday: 8 AM - 3 PM
Close Monday through Friday: 1 PM to 1:30 PM
Districts: 3,5,6

Contact FWC Staff by Email

You can send an email to your local Family Welcome Center. Your local center is based on your School District.

In your email, include:

  • Your child's first name, last name, date of birth, and OSIS number,
  • A photo or scan of your government-issued photo ID,
  • Photos or scans of documents on the Registration Checklist if your child is new or returning to the NYCDOE school system,
  • If you need support in another language, and
  • If you (the child's parent/guardian) are deaf or hard-of-hearing.

Do not include any photographs of students with your message.

Sutphin Family Welcome Center
90-27 Sutphin Boulevard, 1st Floor
Jamaica, NY 11435
Business Hours: Monday - Thursday: 8 AM - 5 PM; Friday: 8 AM - 3 PM
District: 27, 28, 29

Linden Family Welcome Center
30-48 Linden Place
Flushing, NY, 11354
Business Hours: Monday - Thursday: 8 AM - 5 PM; Friday: 8 AM - 3 PM
District: 25, 26

Queens Plaza North Family Welcome Center
28-11 Queens Plaza North, 3rd Floor
Long Island City, NY 11101
Business Hours: Monday - Thursday: 8 AM - 5 PM; Friday: 8 AM - 3 PM
District: 24, 30

Contact FWC Staff by Email

You can send an email to your local Family Welcome Center. Your local center is based on your School Districts.

In your email, include:

  • Your child's first name, last name, date of birth, and OSIS number,
  • A photo or scan of your government-issued photo ID,
  • Photos or scans of documents on the Registration Checklist if your child is new or returning to the NYCDOE school system,
  • If you need support in another language, and
  • If you (the child's parent/guardian) are deaf or hard-of-hearing.

Do not include any photographs of students with your message.

Petrides Family Welcome Center
715 Ocean Terrace, Building A
Staten Island, NY, 10301
Business Hours: Monday - Thursday: 8 AM - 5 PM; Friday: 8 AM - 3 PM
District: 31

Contact FWC Staff by Email

You can send an email to your local Family Welcome Center. Your local center is based on your School Districts.

In your email, include:

  • Your child's first name, last name, date of birth, and OSIS number,
  • A photo or scan of your government-issued photo ID,
  • Photos or scans of documents on the Registration Checklist if your child is new or returning to the NYCDOE school system,
  • If you need support in another language, and
  • If you (the child's parent/guardian) are deaf or hard-of-hearing.

Do not include any photographs of students with your message.

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